Agentic AI’s strategic ascent

Abstract

Agentic AI’s strategic ascent” explores the urgent need for enterprises to move beyond incremental AI adoption toward pioneering new operating models centered on autonomous decision-making AI agents. Supported by global survey data from 800+ executives, this report identifies a growing performance gap between organizations focused on process improvements and those building net-new capabilities with agentic AI. It highlights significant forecasted improvements in key business metrics and the critical role of transparent, auditable AI systems to build trust. The report also defines new operating model roles and KPIs essential to scaling agentic AI responsibly across enterprises. The emerging AI marketplace is framed as a cornerstone enabling flexible and scalable AI-driven workflows. Practical action steps guide organizations from strategy to implementation, emphasizing human-AI collaboration and workforce evolution. The report positions agentic AI as a defining technology for enterprise competitiveness and innovation in the 2020s and beyond.​