IDC MarketScape: Worldwide Artificial Intelligence Services 2025 Vendor Assessment
Abstract
The IDC MarketScape evaluates key players in the global AI services market in 2025, underscoring a transition from experimental AI applications to production-grade implementations. Success depends on providers’ ability to deliver tangible business outcomes, fortify governance, and align talent with strategic priorities. EY stands out for integrated transformation capabilities and early adoption of agentic AI frameworks, reinforcing its position as a leader. The study highlights buyers’ critical focus on operational efficiency, accelerated innovation, and cost-efficiency, demonstrating substantive KPI gains in a growing number of implementations. IDC advises organizations to adopt unified AI business plans and mature technology operating models while leveraging AI service vendors’ expertise to unlock ROI and achieve enterprise-wide AI scaling. The report emphasizes that effective partnership and strategic guidance from vendors are imperative as enterprises strive to transition from pilots to scalable AI-driven operations.
🔒 Member Access Required
This research report is available exclusively to IIGAI members. Our reports provide in-depth analysis, comprehensive research findings, and professional insights into generative AI developments.